Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Orders ordered before 12, is usually sent the same weekday. Orders placed later will be shipped the following weekday excluding public holidays. Delivery times are estimates and should be used as a guide. You can read more under our delivery page here.
If you have not received your order within the time frame stated under our delivery terms here. You can contact us at onlinecustomercare@day.dk
Your will receive a shipping confirmation by email when your order has been shipped from our warehouse. This email contains a tracking link that allows you to track the package for delivery. However, be aware that it can take up to 24 hours from when you receive the email until the link is active with information about the status of your package.
Returns
We want you to be fully satisfied with your order. That is why we offer an easy exchange and return service.
You can return your order within 14 days of receiving it. If you return after this you will be charged a fee of 15 EUR.
Note, you will be charged 180 NOK/15GBP in handling fee for returning orders from a non-EU country.
To return an order, you must fill out the return form and use the return label that comes with your order. You can drop off the package at the courier company that is on your return label. We recommend that you receive a delivery receipt from your post office in the event of the loss of your return shipment, and that you note the shipment number from the return label so that you can follow the package.
Once our team has checked your return shipment, you will receive your money back within 20 business days. The amount will be refunded using the same payment method you used to complete your order.
In the event that we have sent you a wrong item or an item with a defect, we apologize. Please send the item back, and if you want another item you can place a new order online.
For items you have bought on sale, the same return rules apply: Please send items you do not want back to us within 14 days of receiving your order.
To read more about our return policy, please click here
Payment
You can use the following payment methods in DAY's webshop.
Dankort MasterCard We saw Show Dankort Mobile Pay
VAT will be added to your order according to current rules. Note that the VAT rate may vary from country to country. The amount you pay in VAT is stated in our checkout as well as on your order confirmation and invoice.
Size Guide
Below each product is a size guide that you can use to find your size
Other
Contact us at onlinecustomercare@day.dk
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