Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Orders ordered before 12, is usually sent the same weekday. Orders placed later will be shipped the following weekday excluding public holidays. Delivery times are estimates and should be used as a guide. You can read more under our delivery page here.

If you have not received your order within the time frame stated under our delivery terms here. You can contact us at onlinecustomercare@day.dk

We want you to be fully satisfied with your order. That is why we offer an easy exchange and return service.

You can return your order within 14 days of receiving it. If you return after this you will be charged a fee of 15 EUR.

Note, you will be charged 180 NOK/15GBP in handling fee for returning orders from a non-EU country. 

To return an order, you must fill out the return form and use the return label that comes with your order. You can drop off the package at the courier company that is on your return label. We recommend that you receive a delivery receipt from your post office in the event of the loss of your return shipment, and that you note the shipment number from the return label so that you can follow the package.

Once our team has checked your return shipment, you will receive your money back within 20 business days. The amount will be refunded using the same payment method you used to complete your order.

In the event that we have sent you a wrong item or an item with a defect, we apologize. Please send the item back, and if you want another item you can place a new order online.

You can use the following payment methods in DAY's webshop.

Dankort
MasterCard
We saw
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Mobile Pay