Shipping
DELIVERY
Your will receive a shipping confirmation by email when your order has been shipped from our warehouse. This email contains a tracking link that allows you to track the package for delivery. However, be aware that it can take up to 24 hours from when you receive the email until the link is active with information about the status of your package.
If you have not received your order within the above time frame, you can contact us at onlinecustomercare@day.dk
Delivery Information and Shipping Prices
The table below outlines delivery countries, lead times and prices. Please view our Terms & Conditions, which apply to all shipments.
Orders submitted before 1pm are usually shipped on the same business day. Orders placed later are dispatched on the following business day, excluding Danish public holidays. Delivery times are estimates and should be used as a guide.
|
COUNTRY |
SHIPPING COST |
CURRENCY |
FREE DELIVERY OVER |
DELIVERY TIME |
|
Austria |
9 |
EUR |
- |
2-4 business days |
|
Belgium |
9 |
EUR |
- |
2-4 business days |
|
Bulgaria |
20 |
EUR |
- |
3-6 business days |
| Canada | 30 | EUR | - | 14-20 business days |
|
Croatia |
20 |
EUR |
- |
3-6 business days |
|
Czech Republic |
11.5 |
EUR |
- |
3-6 business days |
|
Denmark Home Delivery |
45 |
DKK |
500 |
1-4 business days |
|
Denmark PakkeShop |
35 |
DKK |
500 |
1-4 business days |
|
Estonia |
13 |
EUR |
- |
5-8 business days |
|
Finland* |
12 |
EUR |
- |
3-6 business days |
|
France* |
12 |
EUR |
- |
2-5 business days |
|
Germany* |
7 |
EUR |
70 |
2-4 business days |
|
Greece |
20 |
EUR |
- |
4-7 business days |
|
Hungary |
20 |
EUR |
- |
4-7 business days |
|
Ireland |
14 |
EUR |
- |
4-10 business days |
|
Italy* |
12 |
EUR |
- |
3-6 business days |
|
Latvia |
14 |
EUR |
- |
3-6 business days |
|
Lithuania |
11.5 |
EUR |
- |
3-6 business days |
|
Luxembourg |
9.5 |
EUR |
- |
3-6 business days |
|
Netherlands* |
9 |
EUR |
- |
2-5 business days |
|
Norway* |
75 |
NOK |
700 |
2-5 business days |
|
Poland |
11.5 |
EUR |
- |
3-6 business days |
|
Portugal |
11.5 |
EUR |
- |
3-6 business days |
|
Romania |
20 |
EUR |
- |
3-6 business days |
|
Slovakia |
18 |
EUR |
- |
3-6 business days |
|
Slovenia |
20 |
EUR |
- |
3-6 business days |
|
Spain* |
13 |
EUR |
- |
3-6 business days |
|
Sweden |
55 |
SEK |
700 |
2-5 business days |
|
Switzerland |
15 |
CHF |
- |
1-4 business days |
|
UK |
9 |
GBP |
170 |
14-20 business days |
*Countries marked with an asterisk (*) are subject to delivery exceptions like remote towns and islands. Please see Delivery Exceptions on this page.
Delivery Exceptions
For the time being, we do not ship to the below destinations:
Faroe Islands and Greenland (DENMARK)Åland Islands (FINLAND)
Corsica, Guadeloupe, French Guiana, Martinique, Réunion, Mayotte, Monaco, Saint Pierre, Wallis and the Futuna Islands,and New Caledonia (FRANCE)
Island Helgoland, and area of Busingen (GERMANY)
Campione d’Italia, Livigno, San Marino and Vatican City (ITALY)
Aruba and the territories of the (Dutch) Antilles (NETHERLANDS)
Svalbard (NORWAY)
Ibiza, Mallorca, Menorca, Andorra, Canary Islands, Ceuta and Melilla (SPAIN)
Isle of Man, Isles of Scilly, Channel Islands, Shetland Islands, Jersey, Guernsey and Gibraltar (UK)
EU